We had High City Appliance repair our microwave a few months ago. Recently, the microwave seemed to have the same issue. I reached out and Ruslan sent out someone the very next day, who fixed the issue free of charge, as part of their warranty. I was very pleased with their service and how they stand behind their work. Highly recommend!
This place completely saved me. I called in the afternoon and by early evening, Russell the repairman, arrived. He diagnosed my problem and fixed my refrigerator immediately. I couldn't have been happier with this service. And Russell.
The service was truly outstanding! When our fridge stopped cooling on Sunday, I booked an appointment online for the following afternoon. Russell arrived on time and quickly identified the issue—a faulty compressor in our 3-year-old LG fridge. He took the initiative to contact LG and secure approval for a replacement, which was still covered under the manufacturer’s warranty. I was so relieved not to deal with LG's customer service myself.
A few days later, Russell returned to expertly replace the compressor. He went above and beyond by following up with me the next evening to ensure everything was working and cooling as it should. His professionalism and dedication were impressive! I’ll gladly recommend this appliance repair company to others and will certainly use their services again in the future.
Russell was very knowledgeable and professional. He diagnosed our dryer over heating problems and had them fixed quickly!! I would highly recommend Russell and his company. We will definitely use again.
I had a great experience with the refrigerator repair service. The technician was very professional, arrived on time, and quickly identified the problem. The repair was done efficiently, and now my fridge works perfectly. I really appreciated the friendly attitude and clear explanation of what was wrong. Excellent customer service – I would definitely recommend them to anyone needing appliance repairs!
I recently had my refrigerator's ice machine repaired by High City Appliance and I couldn't be more pleased with their service. From start to finish, it was a seamless and satisfying experience. Upon calling their customer service, I was greeted by a friendly representative who promptly scheduled an appointment at a time that suited my busy schedule. The technician arrived on time, equipped with all the necessary tools and parts.
What impressed me the most was the technician's expertise and professionalism. He quickly diagnosed the problem, explaining everything in detail so I understood the issue and the steps needed to fix it. His transparency and honesty about the costs involved were refreshing. Within no time, the ice machine was up and running smoothly. The technician even took the extra effort to clean the area and give me tips on maintaining the machine for longevity. It's been weeks since the repair, and the machine is working perfectly, producing ice faster and more efficiently than ever before. Overall, the service from High City Appliance was fantastic – quick, efficient, and delivered with a smile. I highly recommend them to anyone in need of quality appliance repair services. They truly exceeded my expectations.Thank you!!!
Had multiple problems with my microwave and honestly thought it was probably fried. Russell diagnosed the problem (a faulty magnetron and blown fuse) and methodically replaced the necessary parts. This was a microwave/oven wall unit so it required a lot of disassembly but Russell handled it like a pro. You can tell he has lots of experience. I would not hesitate to use him again for any appliance repair.
